1. IKONA Health
  2. Virtual Reality
  3. Troubleshooting

Articles in this section

What should I do if I cannot find, or pair to, the hand controller?

Tim Fitzpatrick
  • Updated

Follow these steps:

First, ensure that the batteries do not need to be replaced. If battery level is low, then replace with new batteries.

Power on VR headset, and do the following:

  1. From the home screen, go to the controller icon, located at the top of the screen.
  2. Using VR headset confirm button (pictured below), and using the movement of your head to move your cursor, click confirm button in the controller ID section.
  3. Follow the prompts to reset the hand controller to the VR headset.

 

Confirm_button.png