The Hand Controller Does Not Work
Try the following steps:
- Restart the Headset and hand controller.
- The hand controller’s battery might be low, and may need to be replaced / charged.
- If the Hand controller’s battery is not low, check whether the Hand controller is beyond the control distance (up to 32 feet). If the Hand controller is outside of the control distance, bring it within range of the headset.
- If none of the above steps resolve the problem, contact us here.