Tim Fitzpatrick
Hi there! I am the CEO at IKONA. I started the company after my own patient experience while I was in the Navy. We hope you find everything you need here and on our platform. We are here for you, please reach out with any questions - we're here to help you thrive throughout your journey.
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Activity overview
Latest activity by Tim Fitzpatrick-
Tim Fitzpatrick created an article,
Nominate a Super User 🦸🏽‍♀️🦸🏻‍♂️
Nominate a Super User in your clinic setting Supporting our Super Users is a vital part of ensuring the Ikona VR program is successful in dialysis clinics, nephrology practices and beyond. That's w...
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Tim Fitzpatrick created an article,
Infection Control Guide
Our Infection Control Guide for your VR device 1. Before using VR with your patient 2. Setting up the VR device on your patient 3. After the VR experience is finished 4. Setting up a new patient Ma...
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Tim Fitzpatrick created an article,
Implementation Guide For Dialysis Clinics
Our 4-step guide for using Ikona VR devices in dialysis clinics 1. Identifying your Super Users 2. Getting familiar with your new VR device 3. Getting your entire team involved 4. Engaging your cli...
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Tim Fitzpatrick created an article,
Spots On VR Headset Screen
I see spots or stuck pixels on my screen, what do I do? Usually this is indicative of sun or light damage. These spots are typically yellow but are sometimes blue/ white. The spots can vary in size...
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Tim Fitzpatrick created an article,
Do Not Expose Lenses To Direct Sunlight
Exposure to direct sunlight for less than 1 minute may cause permanent yellow spots on the screen.  Sun Damage The headset is designed for use indoors. Avoid placing the headset in direct sunl...
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Tim Fitzpatrick created an article,
Powering Down Headset
At the end of the session, press and hold the   POWER button for a full 3 seconds until the screen goes black. The Controller will go to sleep on its own. To ensure the headset is charged and ready...
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Tim Fitzpatrick created an article,
Connecting To WiFi
Connecting to WiFi: Press the Pico button located on your controller or right side of your headset Select the WiFi icon in the upper ride corner of the Home menu. Select your network, enter you...
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Tim Fitzpatrick created an article,
Powering On Headset
Powering On Hold the    POWER button on the bottom of the headset and wait for the blue LED light to turn on. The BLUE loading screen will appear in the headset followed by the Home Menu.
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Tim Fitzpatrick created an article,
Adjusting Volume On Your Headset
First, we suggest using headphones if you are in a busy or noisy area. Any pair of headphones with a 3.5mm audio jack will work. Check to make sure the audio pin is properly inserted into the audio...
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Tim Fitzpatrick created an article,
The Hand Controller Does Not Work
Try the following steps: Restart the Headset and hand controller. The hand controller’s battery might be low, and may need to be replaced / charged. If the Hand controller’s battery is not low, c...