Tim Fitzpatrick

Tim Fitzpatrick

Hi there! I am the CEO at IKONA. I started the company after my own patient experience while I was in the Navy. We hope you find everything you need here and on our platform. We are here for you, please reach out with any questions - we're here to help you thrive throughout your journey.

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  • Nominate a Super User 🦸🏽‍♀️🦸🏻‍♂️

    Nominate a Super User in your clinic setting Supporting our Super Users is a vital part of ensuring the Ikona VR program is successful in dialysis clinics, nephrology practices and beyond. That's w...

  • Implementation Guide For Dialysis Clinics

    Our 4-step guide for using Ikona VR devices in dialysis clinics 1. Identifying your Super Users 2. Getting familiar with your new VR device 3. Getting your entire team involved 4. Engaging your cli...

  • Connecting To WiFi

    Connecting to WiFi: Press the Pico button located on your controller or right side of your headset Select the WiFi icon in the upper ride corner of the Home menu. Select your network, enter you...

  • Infection Control Guide

    Our Infection Control Guide for your VR device 1. Before using VR with your patient 2. Setting up the VR device on your patient 3. After the VR experience is finished 4. Setting up a new patient Ma...

  • What Comes in My Kit?

    Your VR Kit comes with: Virtual Reality (VR) Headset VR Handheld Controller Wired headphones Charging Accessories Quick Start Guide Carrying Case   Download PDF Our Two-Page Quick St...

  • Powering Your Headset and Controller

    To Power Your Headset The USB-C input port is located on the bottom of the device. Please plug the USB-C cable into the device, connect the other end of the cable into the power adapter, and plug y...

  • Putting on the VR Headset

    Putting On Your Headset To ensure the clearest possible view, first make sure the lower part of the headset is pressed firmly against your face. (1) Then, turn the upper part of the headset in the ...

  • Do Not Expose Lenses To Direct Sunlight

    Exposure to direct sunlight for less than 1 minute may cause permanent yellow spots on the screen.   Sun Damage The headset is designed for use indoors. Avoid placing the headset in direct sunl...

  • Spots On VR Headset Screen

    I see spots or stuck pixels on my screen, what do I do? Usually this is indicative of sun or light damage. These spots are typically yellow but are sometimes blue/ white. The spots can vary in size...

  • Powering Down Headset

    At the end of the session, press and hold the   POWER button for a full 3 seconds until the screen goes black. The Controller will go to sleep on its own. To ensure the headset is charged and ready...